The my|GEMINI Branch system is a powerful and flexible instrument for swiftly and effectively serving clients at bank branches. The emphasis is on complete client management (including CRM), the establishing, sale and administration of products, and support for business and branch processes, including their flexible configuration. There is support for cashless and cash operations, including the management of cash flow within a branch and between individual branches, ATMs and the bank as a whole. The multilevel administration of user roles allows user rights to be set in detail. Supervising and managing access rights, together with managing branch processes, makes this a valuable tool for managing and appraising branch processes and bank employees.
Integrating my|GEMINI Branch with other my|GEMINI products such as my|GEMINI Internet, my|GEMINI Mobile and my|GEMINI Contact Centre creates uniform multi-channel client servicing and provides a complete overview of clients, and their products, services, transactions and behaviour, across all the channels available.
